Straight answers to common questions about our care, process and policy.
Start by completing a private online assessment. A licensed medical provider reviews your information and determines the appropriate next steps. Depending on the service and your health history, additional consultation, testing, or evaluation may be required.
No. Completing an assessment does not guarantee treatment or a prescription. A licensed provider determines whether treatment is medically appropriate.
Many parts of the MDF experience may be completed remotely. However, additional consultation, testing, or in-person evaluation may be required depending on your health needs and treatment.
MDF is designed to provide a private patient experience. Please review our Privacy Policy and Notice of Privacy Practices for additional information about how information is handled.
Available services may include sexual-health care, erectile dysfunction treatment, premature ejaculation care, weight management, HIV prevention, and other men’s-health services.
Medication is prescribed only when a licensed medical provider determines it is medically appropriate.
Refill eligibility and timing depend on your medication, treatment plan, provider instructions, and any required follow-up.
Subscription and cancellation terms depend on the specific plan selected. Please review the applicable membership or subscription terms for details.
Our support team is here to help.